At Hendy, we like to think our name counts for something. So when we sell a used vehicle, we want to make sure it's worthy of the Hendy name. The Hendy Approved Used scheme is our way to do just that.
Hendy Approved Used is a system of comprehensive checks, generous exchange policies and lots of helpful extras designed to make buying a used vehicle simple, reassuring and trouble-free.
These are just a few of the benefits of buying with Hendy Approved. Stop by one of our dealerships to find out about our full 7-point list of great features.
90 Item Multi-Point
Every Hendy Approved Used vehicle is subjected to a stringent 90 item multi-point check. This check covers a service validation, engine, transmission, chassis and electrical checks and a general condition check, after which any mechanical faults that are found are repaired using genuine Hendy Approved parts. Once completed, these items are tested, assured and certificated by a qualified Hendy Technician before you drive away. A copy of the completed report is available to view for every vehicle. Sometimes it will be necessary to service the vehicle to keep up the service history records. In this instance the service will be completed as well as the multi-point check, giving you additional assurance that your vehicle has been thoroughly checked and is ready for you.
Exchange Policy
If for any reason you wish to change your Hendy Approved Used car, you may exchange it once within the first 30 days or 1,000 miles (whichever is sooner) as long as it is:
• Returned to the Hendy dealership you purchased from
• The same vehicle that was sold to you (including tyres and options etc.)
• In the same condition as sold
• Exchanged for another car of the same or higher price
If you bought your car on finance, you'll need to settle the balance with the finance company when you make the exchange, and sign a new finance agreement.
Minimum 12 month warranty
Many of the vehicles supplied under the Hendy Approved Banner will have the remainder of the manufacturer's warranty available to you as the new owner. Should the remainder of the manufacturer's warranty be less than 12 months, Hendy Approved will automatically top the warranty back up to 12 months or 12,000 miles, whichever comes first, from the day you drive the vehicle away. Should you choose a vehicle that has no manufacturer's warranty remaining, Hendy Approved will automatically give you 12 months or 12,000 miles, whichever comes first, from the day you drive your new vehicle away. All Hendy Approved vehicles give you the option to extend the warranty up to a maximum of 3 years, offering you complete peace of mind.
Provenance Checks
Every Hendy Approved Used vehicle is subject to a number of provenance checks to give you additional assurance that you are buying the right vehicle from the right vehicle dealer. Hendy Approved Used vehicles have been certified by Experian to be clear of major insurance claims for accident damage, and to be free of any owed finance - meaning you can buy without worry. Certain vehicles will also have a Vehicle Mileage Check carried out with previous owners, to ensure that there are no mileage irregularities. Further assurance from Hendy that what you are buying is exactly what we say it is.
Roadside Assistance
Hendy Approved Roadside Assistance provides 24 hour assistance for motoring emergencies. It is unlikely that your Hendy Approved Used vehicle will break down, but you can be confident that our Roadside Assistance will look after you and your vehicle should the unthinkable happen. Simply call the helpline number for anything from a flat tyre on the motorway to a flat battery on your driveway. For full details, please speak to your sales executive.
Guaranteed Buy Back Plan
A unique feature of Hendy Approved is the Guaranteed Buy-Back Plan. Unlike any other Approved Used vehicle programme, the Hendy Group offer to buy your vehicle back at any time during your ownership of the vehicle. So should your circumstances change for any reason and you need to sell your vehicle, your first call should always be to the Hendy Group. We will always be prepared to give you an up-to-date, free market valuation. We'll never say "no".
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