Site at Kingstanding Way, off the A21, will sell and service new and used Ford, Mazda and Kia cars, as well as Ford commercial vehicles.
Represents £6 million+ investment in a former retail location, vacant since April 2021.
A 10% increase in the dealership team, creating multiple new job opportunities across various roles, including Apprentice Technicians, Apprentice Sales Advisors, Sales Advisors and a Site Controller.
Launch takes Hendy’s total number of sites in Kent to 4 and 68 across the south of England.
Hendy Group, one of the UK’s leading independent motor retail groups, has officially opened its all-new, state-of-the-art car dealership on Kingstanding Way in Tunbridge Wells, on 6 January 2025.
The new dealership, located next to the Kingstanding Retail Park off the A21, as an authorised dealer, sells new and used Ford, Mazda and Kia cars and Ford commercial vehicles, as well as being an authorised repair centre, providing customers with comprehensive service, maintenance and repair support.
Hendy Group has invested more than £6 million in the disused brownfield location, which was formerly occupied by John Lewis and has been vacant since April 2021. The Kingstanding Way facility will become Hendy’s 4th dealership in Kent, and its 68th across the south of England.
The pristine new dealership has capacity for eight display vehicles per brand inside, as well as accommodating a separate service reception and waiting area for each of the three main vehicle brands represented. Those looking for a new or used van or light commercial vehicles will be able to visit the site’s dedicated Ford Transit Centre, Hendy’s first in Kent.
Outside, Hendy displays over 60 used cars and commercial vehicles, and visiting customers have access to 32 standard parking spaces, plus an additional 10 disabled-use bays.
The site’s brand-new workshop features 15 service bays, catering to both cars and commercial vehicles, along with two dedicated MOT test bays up to Class 7. With Hendy’s rapidly growing portfolio of electric and plug-in hybrid vehicles, the site is thoughtfully designed to meet the needs of EV drivers, incorporating advanced infrastructure to embrace the future of mobility.
January’s site launch coincided with the closure of the Hendy Mount Ephraim showroom, which has been acquired by a third-party for future development and the relocation of Hendy Kia from the Langton Road showroom. All existing Hendy staff at both sites have been transferred, and the business is also looking to increase the total headcount at Kingstanding Way by recruiting for a wide range of roles, including apprentice technicians, apprentice sales and sales advisors.
Paul Hendy, CEO at Hendy Group, said: “This launch represents a huge vote of confidence by Hendy Group in the capabilities of our Kent-based team and in the strong commercial potential we see in the Tunbridge Wells area. While we are sad to leave Mount Ephraim, we’re excited about the transformation of the nearby site on Kingstanding Way. As part of this move, Hendy Kia will be relocating from Langton Road, creating additional space for our Renault and Dacia brands. This expansion means we can offer an even wider range of new and used vehicles, and we are excited to welcome thousands more customers who will be able to make the most of our new facilities.
“This latest opening underlines our long-term commitment to Kent, and we look forward to further building our presence as a leading employer in the local area through the creation of new opportunities.”
FAQ's
Everything you need to know about your new Tunbridge Wells Dealership.
Vehicle Sales
Will your dealership offer the same stock of vehicles at the new location?
Yes, we will continue to offer the same wide selection of new and used vehicles at our new location, with even more room for expanded inventory.
Can I still part exchange my vehicle at the new dealership location?
Absolutely! Our part exchange process remains the same. Bring your vehicle to our new location and we’ll provide you with a competitive part exchange offer.
How do I schedule a test drive at the new location?
You can easily schedule a test drive through our website or by calling us directly. We’ll make sure your chosen vehicle is ready when you arrive.
Will you have financing options available at the new location?
Yes, we continue to offer a variety of flexible financing and leasing options to suit your needs, with finance experts ready to assist you.
Will there be more parking available at the new location?
Yes, our new location has plenty of customer parking, ensuring a hassle-free experience when you visit us.
Is the new location accessible by public transport?
Yes, our new dealership is located at Kingstanding Business Park, Tunbridge Wells, TN2 3UP, and is easily accessible by local transportation. The nearest bus stop is a 5-minute walk away on Longfield Road. Additionally, High Brooms train station is just over a mile away.
I already have a new car on order, do I have to collect from the new dealership?
Collection will be from the new dealership, alternatively, we are able to arrange a home delivery for your new vehicle. Please speak to the sales team about delivery arrangements.
I was planning on getting my car valued, how do I do that now?
At Hendy, we're always on the lookout for quality used cars for our forecourts. The easiest way to start the process is to use our online valuation tool here or speak to a member of the sales team.
Vehicle Servicing
Will you continue offering vehicle servicing at the new location?
Yes, we will provide the same high-quality vehicle servicing at our new, state-of-the-art service centre.
How do I book a service appointment at the new location?
You can book a service appointment online Hendy Online Service Booking or call us directly. Our new location features a 15-bay workshop, along with two dedicated MOT test bays up to Class 7 allowing us to service more vehicles and reduce wait times.
Will there be any changes to the pricing of services at the new location?
Our service pricing will remain competitive and transparent, with no changes due to the relocation.
What types of services will you offer at the new dealership?
We will continue offering all the services you’ve come to expect, including oil changes, brake repairs, tyre repair and replacement, and more. Additionally, our new location offers two MOT bays, allowing us to perform MOTs up to Class 7.
Can I still bring my vehicle to the new location if I bought it at your old dealership?
Absolutely! Whether you purchased your vehicle from us or elsewhere, we welcome all makes and models for servicing at our new location.
Is there a waiting area at the new location?
Yes, our new dealership features a comfortable customer lounge with complimentary Wi-Fi and refreshments.
Will my current service plan still be valid after your dealership relocates?
Yes, all existing service plans will remain valid at our new location. Simply bring your vehicle to our new service centre and we’ll take care of the rest. Feel free to contact our service team if you have any concerns.
My vehicle is in for repairs and awaiting parts. Will it be transported to the new site?
Yes, we will safely transport your vehicle to the new location and keep it secure until all repairs are completed.
What happens to my warranty on my car? Can you still service my vehicle?
If you have a manufacturer warranty, nothing changes! However, if your warranty is coming to an end, you have the option to extend the warranty, offering you peace of mind for longer. Contact our team today for a personalised quote tailored to your vehicle and coverage needs.
Our new dealership remains an authorised repairer location meaning that your manufacturer's warranty will continue to be valid when we service your vehicle.
We continue to offer:
- Manufacturer-standard service with genuine parts.
- Hendy Value Service.
- MOTs and repairs.
- Genuine manufacturer parts.
- Manufacturer trained technicians.
General Dealership
Will the team at the new site be the same as the current team?
Yes, our friendly and knowledgeable colleagues will remain the same.
Will there still be a dedicated parts department where I can buy items over the counter?
Yes, we will continue to offer a separate parts department for over-the-counter purchases.
Is the entrance to the new building easy to spot for both vehicles and pedestrians?
Yes, the entrance is clearly visible from the road and there is a convenient walkway right next to the bus stop – you can’t miss it.
Will the contact telephone numbers stay the same after the move?
Yes, all of our contact numbers will remain unchanged.
Will I get the same service at the new Hendy locations?
Yes, at Hendy we aim to deliver 100% customer satisfaction at all our Hendy locations. Our teams at Tunbridge Wells are ready to welcome you soon.
Accessibility
Do you have designated parking spaces for disabled customers at your new location?
Yes, we have several clearly marked disabled parking bays located near the entrance of our showroom to ensure convenient access for our customers with mobility needs.
Is your new showroom easily accessible for wheelchair users and those with limited mobility?
Absolutely! Our new dealership is fully equipped with step-free access, wide doorways, and smooth pathways to ensure that all customers can easily navigate our showroom and service areas.
Do you have accessible toilet facilities for disabled customers?
Yes, we offer fully accessible toilet facilities that meet the needs of disabled customers, including wheelchair-friendly restrooms located close to our showroom and service centre.
Will anyone be available to assist disabled customers if needed?
Our friendly team is always on hand to assist any customers with special requirements. If you need help with accessing the showroom or any other part of our dealership, don’t hesitate to let us know.
Location & Directions
How far is it to drive from your current locations at Mount Ephraim (TN4 8AG) and Langton Road (TN4 8XH) to the new dealership (TN2 3UP)?
The drive from our current locations to our new dealership at TN2 3UP takes approximately 15 minutes by car, depending on traffic, and can be found just off the A21. The route is straightforward via Longfield Road or North Farm Road.
How can I get to the new location using public transport?
If you’re using public transport, the nearest bus stop is a 5-minute walk away on Longfield Road. Alternatively, High Brooms train station is just over a mile away.
We look forward to welcoming you to our New dealership
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