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Servicing
When you arrive on site, head to the service desk where our friendly staff will get you sorted and point you in the right direction. For a seamless experience, helpful advice and excellent service – that’s Hendy!
Our sites are open Monday to Friday – Poole and Salisbury are open from 8:00 to 17:30, and Tonbridge is open Monday to Saturday 8:30 to 18:00 (Monday to Friday) and 8:30 to 17.00. We understand that booking your car in needs to work around your schedule, which is why we offer a variety of appointment types to give you flexibility:
Wait at dealership – You’ll be given a fixed appointment time where you can wait in the dealership and enjoy complimentary refreshments, free Wi-Fi and a comfortable waiting area.
Loan vehicle – This is only available at our Poole Accident Repair Centre and must be booked in advance with one of our team.
Drop and leave – Drop off your vehicle at the agreed time and leave it with us; we’ll let you know when it’s ready to be collected.
Book your appointment at a Hendy Bodyshop that’s convenient for you!
On your arrival:
Meet with our service advisors – You’ll be assigned a dedicated service advisor for the duration of your visit. They’ll update you throughout your visit and inform you of the work required for your repair – no work will be carried out without your permission. You’ll also be given a contact card with your service advisor’s details.
Parking – Park anywhere you like in our on-site parking. If no parking spaces are available, don’t worry! Just park close to the site and let one of the members of staff know.
Drive now, pay later – At Hendy, we have you covered! You can still get all the repairs you need for your vehicle and pay the money back over time, interest-free. You’ll pay 25% of the total bill on the day via debit card, with a further three interest-free payments taken by Payment Assist Direct over the next three months.
Why not get a free, no-obligation quote today? Simply fill in the form below.